Terms of Service

Effective date: 2026-05-29 · Last updated:2026-05-29 · Version 1.0

These Terms of Service (“Terms”) form a binding agreement between iKingdom LLC, a Delaware limited liability company doing business as Acts 2(“Acts 2,” “we,” “us,” or “our”), and you, the customer (“you,” “your,” or “Customer”). By creating an account, accessing acts2.io, calling our API, or otherwise using our Services, you agree to these Terms.

Defined terms

• “Services” means the websites at acts2.io and any subdomain, the Acts 2 Free, Acts 2 Pro, Acts 2 Business, and Acts 2 Gov surfaces, and the Acts 2 REST and WebSocket APIs.
• “Customer Content” means audio, text, voiceprints, cloned voice models, transcripts, translations, and other materials you upload, stream, or generate through the Services.
• “Output” means transcripts, translations, captions, voice clones, and synthesized audio produced by the Services from Customer Content.
• “Voice Clone” means any voiceprint, embedding, or cloned voice model derived from audio you provide.
• “Speaker” means the natural person whose voice is captured in audio you provide.

1. Acceptance and capacity to contract

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal authority to enter into these Terms. If you accept these Terms on behalf of an organization (church, ministry, company, nonprofit, government department), you represent and warrant that you have authority to bind that organization, in which case “you” refers to that organization.

2. Account creation and accuracy of information

You agree to provide accurate, current, and complete account information and to keep it updated. You are responsible for safeguarding your credentials, including any API keys, and for all activity that occurs under your account. You will notify us promptly at contact@acts2.io of any unauthorized access.

3. Use of the Services

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business or ministry purposes. Each tier has fair-use quotas described on the relevant pricing page; usage materially in excess of those quotas may be throttled, billed as overage, or, after notice, suspended.

4. Voice rights and consent (critical clause)

You represent and warrant that you are the Speaker of any audio you upload, stream, or otherwise provide to the Services, or that you have obtained the Speaker's express, written, informed consent to clone, translate, dub, or synthesize their voice using Acts 2. You will not upload or stream the voice of any identifiable third party — including any public figure, deceased person, or minor — without independent, contemporaneous, written consent from that person (or, in the case of a minor, their parent or legal guardian; in the case of a deceased person, the rights holder of the deceased's likeness under applicable law).

You grant Acts 2 a limited, revocable, royalty-free license to process your audio solely to deliver the Outputs you request. We will not use your audio, voiceprints, or cloned voices to train, fine-tune, or improve any foundation voice model without a separate, opt-in, written authorization from you.

You retain ownership of your voice and your Customer Content. We retain ownership of the Acts 2 software, models, and platform.

You will not use Outputs to defraud, defame, sexually exploit, or impersonate any person, or to fabricate evidence in any legal, administrative, or judicial proceeding.

This Section 4 is consistent with the Texas Capture or Use of Biometric Identifier Act as amended by the Texas Responsible AI Governance Act (TRAIGA, effective January 1, 2026), the Illinois Biometric Information Privacy Act (BIPA), New York General Obligations Law section 50-f (Digital Replicas Contracts Act, effective January 1, 2025), and the EU AI Act Article 50 (effective August 2, 2026). It is also informed by the framework anticipated by the federal NO FAKES Act (S.1367 / H.R.2794, 119th Congress).

5. Prohibited content and uses

You will not use the Services, and will not permit any third party to use the Services, to:

• Create or distribute AI-generated audio or video designed to defraud, deceive, or impersonate any person, business, or government agency in violation of the FTC Government and Business Impersonation Rule (effective April 1, 2024) or any successor rule on individual impersonation;
• Engage in illegal surveillance, wiretapping, or recording in violation of any wiretap or two-party-consent statute (including California Penal Code section 632 and similar state laws);
• Place automated outbound calls (“robocalls”) in violation of the Telephone Consumer Protection Act, 47 U.S.C. section 227, the CAN-SPAM Act for any audio embedded in email, or any state-specific AI-robocall law (including Florida's 2025 disclosure-and-window rule);
• Create non-consensual intimate imagery or audio (NCII) covered by the TAKE IT DOWN Act (May 2025), Florida HB 757, Florida HB 1161 (“Brooke's Law”), or any comparable jurisdiction;
• Create or distribute AI-generated sexually explicit content depicting any identifiable person without consent;
• Generate content that infringes any intellectual property, right of publicity, or right of privacy, including digital-replica rights under New York General Obligations Law section 50-f;
• Use the Services to harass, threaten, dox, or incite violence;
• Reverse engineer, decompile, or attempt to extract the underlying model weights, training data, prompt structures, or trade secrets of Acts 2 or its subprocessors, except to the extent such restriction is prohibited by applicable law;
• Evade rate limits, watermarks, content credentials (C2PA), or provenance signals embedded in Outputs.

6. No impersonation of officials, clergy, or law enforcement

You may not use the Services to generate audio purporting to be the voice of, or attributable to, any of the following classes of persons without their express, written, contemporaneous authorization: government officials (including asylum officers, immigration judges, court officers, ICE/USCIS personnel, military officers, and elected officials), law-enforcement personnel, sworn clergy or religious leaders (including pastors, priests, rabbis, imams, and missionaries whose voices are publicly recognizable), licensed medical professionals, and licensed attorneys. Violation of this Section 6 will result in immediate suspension and may be reported to the FTC, the relevant state attorney general, and law enforcement.

7. Intellectual property

Between you and us, you own all right, title, and interest in your Customer Content. We own all right, title, and interest in the Services, the Acts 2 platform, our underlying software, our trained models (excluding any clone derived from your voice, which you own), documentation, and trademarks. No rights are granted by implication, estoppel, or otherwise.

You hereby grant Acts 2 a limited, worldwide, royalty-free license to host, process, transmit, transcode, and display Customer Content to the extent necessary to provide the Services to you. This license terminates when the Customer Content is deleted from the Services.

8. Voice clone Output ownership

You own the cloned voice models derived from your authorized audio and the synthesized audio Outputs produced from them, subject to (a) your continued compliance with these Terms, (b) the underlying rights of any third-party Speaker whose consent supports your right to clone their voice, and (c) the watermarks and content-credentials manifests Acts 2 embeds for legal-compliance reasons (e.g., EU AI Act Art. 50, California SB 942), which you may not remove or obscure.

9. Customer compliance responsibility

You are solely responsible for your compliance with all laws that apply to your use of the Services and to the Outputs you generate or publish, including:

• HIPAA— if you are a HIPAA Covered Entity or Business Associate and your use of the Services involves Protected Health Information (PHI), you must execute our Business Associate Agreement before such use. Use of PHI on Acts 2 Free is prohibited.
• FERPA— for educational records.
• GDPR / UK GDPR / EEA member-state laws— you act as Controller, we act as Processor. Our Data Processing Addendum applies.
• Attorney-client privilege. If you are a lawyer using the Services for client matters, you are responsible for evaluating whether your particular use preserves privilege. See NYC Bar Formal Opinion 2025-6 for current ethics guidance. We act as a tech vendor analogous to a stenographer; we do not represent clients, and we do not warrant that any specific deployment preserves privilege.
• GLBA— for financial-institution customer data.
• BIPA, CUBI/TRAIGA, LFPDPPP, LGPD Art. 11, DPDPA— for voice biometric data; see Section 4.

10. Service availability and SLA

We aim to make the Services available 24/7. We do not warrant uninterrupted availability except as expressly set out in a separate signed Service Level Agreement.

For Enterprise and Gov customers under a separate signed SLA, our starting-point target is 99.9% monthly uptime [verify with counsel], with service credits as specified in that SLA. Free and standard Pro customers do not receive service credits.

11. Payment, taxes, and refunds

Paid subscriptions are billed via Stripe. Fees are quoted exclusive of taxes (sales, VAT, GST), which you are responsible for paying. Subscriptions renew automatically until cancelled. You may cancel at any time via the Stripe Customer Portal; cancellation takes effect at the end of the then-current billing period.

Except where required by law, fees are non-refundable. We may offer prorated refunds at our discretion for service outages exceeding the SLA targets in a signed enterprise agreement.

12. Term and termination

These Terms remain in effect while your account is open. You may terminate at any time by closing your account or cancelling your subscription. We may terminate or suspend the Services or your account:

• For conveniencewith at least 30 days' notice to active paid customers;
• For cause (material breach not cured within 15 days of notice);
• Immediately for violation of Section 4 (voice consent), Section 5 (prohibited uses), Section 6 (no impersonation), a credible report of unlawful use, an order from a competent authority, or any act that creates a material risk to Acts 2, our subprocessors, or our other customers.

On termination, we will delete or return Customer Content as described in our DPA within 30 days, except where retention is required by law (e.g., tax records).

13. Disclaimers

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF OUTPUTS, OR UNINTERRUPTED OR ERROR-FREE OPERATION. AI-GENERATED TRANSLATIONS AND TRANSCRIPTS MAY CONTAIN ERRORS, HALLUCINATIONS, OR OMISSIONS, AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL HUMAN TRANSLATION OR LEGAL/MEDICAL ADVICE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO ACTS 2 IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM [cap to be confirmed with counsel].

The foregoing limitations do not apply to (a) your breach of Section 4 (voice consent), Section 5 (prohibited uses), or Section 6 (no impersonation); (b) your indemnification obligations under Section 15; (c) either party's gross negligence, willful misconduct, or fraud; or (d) liabilities that cannot be limited under applicable law.

15. Indemnification

You will defend, indemnify, and hold harmlessActs 2 and its officers, directors, employees, agents, and subprocessors from any third-party claim, demand, suit, or proceeding (and any resulting damages, settlements, fines, and reasonable attorneys' fees) arising out of or related to: (i) your Customer Content; (ii) your breach of Section 4 (voice consent), Section 5 (prohibited uses), or Section 6 (no impersonation); (iii) your use of Outputs in violation of any law or third-party right (including BIPA, FTC impersonation rule, EU AI Act, GDPR, LGPD, DPDPA, NCII statutes, right-of-publicity statutes, and TCPA/CAN-SPAM); and (iv) your violation of any third-party right, including any digital-replica or publicity right of a Speaker.

We will defend, indemnify, and hold harmless you from any third-party claim that the Services as provided by us, used in accordance with these Terms, infringe a third party's US patent, copyright, or trademark. This obligation does not apply to claims arising from (a) Customer Content, (b) modification of the Services, (c) combination of the Services with other products or data, or (d) your use after we provide a non-infringing alternative.

16. Governing law and venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Delaware is selected because iKingdom LLC is a Delaware limited liability company, Delaware is the most common choice-of-law for US technology contracts, and the Delaware Court of Chancery offers a well-developed body of corporate and commercial law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. Dispute resolution and arbitration

Before filing any claim, the parties will attempt to resolve the dispute informally by notice to contact@acts2.io and a 30-day good-faith negotiation period.

Binding individual arbitration. Except for actions to enforce intellectual-property rights or for emergency injunctive relief, any dispute arising out of or related to these Terms will be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Wilmington, Delaware, by a single arbitrator, in English. You and Acts 2 each waive the right to a jury trial and to participate in any class action, consolidated action, or representative action. Arbitration awards may be entered as judgment in any court of competent jurisdiction. [verify with counsel; consumer arbitration carve-outs may be required for certain jurisdictions].

18. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or by a conspicuous banner on acts2.io at least 30 days before they take effect, except where a shorter period is required by law. Continued use after the effective date constitutes acceptance.

19. General provisions

• Entire agreement: these Terms, our Privacy Policy, our Data Processing Addendum, any signed order form, and any applicable signed SLA constitute the entire agreement.
• Severability: if any provision is unenforceable, the remaining provisions remain in effect.
• No waiver: failure to enforce any provision is not a waiver of future enforcement.
• Assignment: you may not assign without our written consent, except to a successor in a merger or asset sale. We may assign to an affiliate or to a successor.
• Force majeure: neither party is liable for delays caused by events beyond reasonable control (natural disasters, internet outages, war, pandemic, government action).
• Notices: notices to Acts 2 must be sent to contact@acts2.io. Notices to you may be sent to the email associated with your account.
• Independent contractors: the parties are independent contractors; nothing creates a partnership, agency, or employment relationship.
• Export control: you will comply with US export laws and OFAC sanctions; you will not use the Services if you are located in a US-embargoed country or on a US-government denied party list.
• US federal government end users:the Services are “commercial computer software” under FAR 12.212 / DFARS 227.7202.

20. Contact

Acts 2 / iKingdom LLC
Delaware, United States
Email: contact@acts2.io